We are so confident in the quality of our craftsmanship and design that we stand by every hat we sell with our lifetime Repair or Replace Guarantee. If at any time, your Sol a Mer hat is damaged, you can send it back to us to be repaired and if we do not feel confident in repairing it to the quality you expect, we will replace it with a new one.
If you need help with a repair, please send an email to email@example.com with the subject line: Repair.
Also, if you are not loving your Sol a Mer hat? No worries — we process returns and exchanges within 7 days of purchase (not valid on final sale items, samples, or gift cards), no questions asked!
We will also provide you with a free pre-paid return label. You can request a return or exchange via email to firstname.lastname@example.org using the subject line: Return
You can read more about our Return Policy here
Note: Not applicable to items sold during a sale.